t971 Privacy Policy & Data Protection
Your personal information is stored with the highest level of security at t971. Our SSL encryption and strict data protection policy ensure your privacy.
Introduction & Overview
This Privacy Policy ("Policy") applies to all users of the t971 platform's services. t971 is a secure and reliable online casino and sports betting platform serving users in Bangladesh.
This Policy describes what personal information t971 collects, why it is collected, how it is used, when it may be shared with third parties, and how you can maintain control over your information.
By registering on our platform or using our services, you agree to the terms of this Policy. Please read this Policy carefully before you start using our services.
What Information We Collect
t971 collects the following types of information to operate its services smoothly. Each piece of information is collected for a specific purpose, and no information is stored beyond what is necessary.
2.1 Information You Provide Directly
When you create an account or use our services at t971, you may voluntarily provide the following information:
- Full name and date of birth (for age verification — only for users aged 21 and above)
- Email address and mobile number
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
- Identity document details (National ID or passport — for verification purposes only)
- Any information you provide when contacting our support team
2.2 Automatically Collected Information
When you use our platform, certain information may be collected automatically through technical means:
- IP address and device identifier information
- Browser type, version, and operating system
- Login time, session duration, and list of pages visited
- Game history and transaction records
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive information from legitimate third-party sources, such as identity verification service providers or payment processors, which helps keep your account secure.
Purpose of Using Your Information
t971 uses your information only for the following legitimate purposes. We never use your information for unnecessary or unauthorized activities.
3.1 Account Management & Service Delivery
- Creating, verifying, and managing your account
- Processing financial transactions including deposits and withdrawals
- Providing bonuses, promotions, and VIP benefits
- Personalizing your gaming experience
- Providing customer support
3.2 Security & Compliance
- Preventing fraud, money laundering, and other illegal activities
- Verifying user age (only for users aged 21 and above)
- Ensuring account security and preventing unauthorized access
- Ensuring responsible gaming and applying necessary limits
3.3 Communication & Notifications
- Sending important account-related notifications
- Sharing promotional offers and updates with your consent
- Resolving your issues and questions
3.4 Platform Improvement
- Monitoring and improving service quality
- Analyzing user behavior to enhance platform functionality
- Identifying and resolving technical issues
Information Sharing & Disclosure
t971 does not sell your personal information to third parties. However, in specific circumstances we may share limited information with the following parties:
4.1 Service Provider Partners
Trusted technology companies, payment processors (bKash, Nagad, Rocket, Upay and bank partners), and identity verification service providers that assist in operating our platform. All these partners work with us under strict confidentiality agreements and may only use the information to carry out their designated functions.
4.2 Legal Obligations
If there is an obligation to disclose information under law, regulations, or a court order, t971 will act accordingly. In such cases, however, we will only disclose the minimum information legally required.
4.3 Fraud Prevention
Limited information may be shared with security specialists or relevant authorities to ensure account security and investigate suspicious activities.
4.4 Business Transfers
In the event of a business restructuring, merger, or asset transfer, user information may form part of the transferred assets. Even in such cases, the terms of this Policy will continue to apply.
Cookies & Tracking Technologies
The t971 platform uses cookies and similar technologies that improve your browsing experience and ensure platform functionality.
5.1 Types of Cookies
- Essential Cookies: Essential for operating the platform's core functions. Many services will not work properly without them.
- Functional Cookies: Remember your preferences and settings (such as language preference) so you do not have to reconfigure them each time.
- Analytics Cookies: Collect information about how the platform is used, which helps us improve our services.
- Security Cookies: Used for fraud detection and account protection.
5.2 Cookie Controls
You can control or delete most cookies through your browser settings. Please note, however, that disabling essential cookies may cause some platform services to not work properly.
Data Security Measures
t971 uses industry-standard security technologies and practices to protect your personal information. Our security measures are continuously reviewed and updated.
6.1 Technical Security
- SSL/TLS Encryption: All data transmission is completed through encrypted connections.
- Database Encryption: Sensitive information is stored in encrypted form.
- Firewall Protection: Advanced firewall systems are used to prevent unauthorized access.
- Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
6.2 Administrative Security
- Only authorized personnel have access to the information they need
- All staff are trained on data protection
- Data access is logged and regularly monitored
6.3 Response to Data Breaches
If a data breach occurs and poses a risk to your rights, t971 will notify you in a timely manner and take the necessary protective measures.
Data Retention & Deletion
t971 retains your information only for as long as it is needed to fulfill the relevant purpose or as required by legal obligations.
7.1 Retention Periods
- Information for active accounts is retained for as long as the account remains active.
- Financial transaction records may be retained for a specific period after account closure in accordance with legal requirements.
- Analytics data may generally be anonymized and retained for an extended period.
7.2 Account Deletion Requests
If you wish to delete your account and request removal of your information, please contact our support team. Due to legal obligations, some information may need to be retained for a specific period, but that information will not be actively used.
Your Rights & Controls
t971 respects your control over your information. You have the following rights:
8.1 Right to Access Your Information
You may request a copy of the information t971 holds about you at any time. We will provide it within a reasonable timeframe.
8.2 Right to Correct Your Information
If your information is incorrect or incomplete, you may request a correction. Accurate information will be updated in your account.
8.3 Right to Delete Your Information
In certain circumstances you may request deletion of your personal information, though it may not be possible to delete all information where legal obligations apply.
8.4 Right to Opt Out of Marketing Communications
You may opt out of promotional communications at any time. Important account-related notifications will still be sent.
8.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. We will verify your request and respond within a reasonable timeframe.
Protection of Minors
t971 is strictly for users aged 21 and above. We do not knowingly collect any information from minors.
If we become aware that a minor has registered, we will immediately close their account and delete all associated information.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes & Updates
t971 may change or update this Privacy Policy from time to time. The following process will be followed for any changes:
- You will be notified via your registered email or through the platform before any significant changes are made.
- The updated Policy will be published on the platform.
- Continued use of the platform after any changes will be considered consent to the new Policy.
- If you do not agree to the new Policy, please request that your account be closed.
The latest version of this Policy will always be available on our platform.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact our support team. t971 provides 24/7 live chat and email support — in both Bengali and English.
We are committed to resolving your privacy-related requests as quickly as possible.